mc-Things

General Category => FAQ's => Topic started by: Jakkals on January 09, 2017, 03:56:50 am

Title: Internet Router setup
Post by: Jakkals on January 09, 2017, 03:56:50 am
How do I set up my internet router to allow the mc-Gateway to communicate?  It appears to be blocked somewhere.
It is a d-link router.
Title: Re: Internet Router setup
Post by: mc-T2 on January 09, 2017, 11:21:45 am
Hi Jakkals,

The mcGateway and the PC that you are using to connect do need to be on the same subnet.
It is hard for us to help troubleshoot as many routers are different and have different settings. I would suggest doing a web search on your particular router and see if you can find a troubleshooting/information website that can help you (maybe there are blocked ports or some other setting that is not allowing communication?)

Again, at the end of the day, once you have the gateway and your PC on the same subnet, you will be able to communicate with the gateway properly

Hope that helps!