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Messages - mc-T2

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Hi bdevlin,

Just to confirm on where you are at with everything:

The mcMod110 should be at: V0.9.615
The mcGateway110 should be at V0.9.615
Can you confirm that you are the latest version of mcStudio (V0.9)?

Can you take a screenshot of the 'device menu' where you connect to your gateway - just want to check that it is on the same subnet

And finally, can you try connecting to the gateway a couple of times (disregard the error) and see if this works as well please?

MQTT / Re: Setting up MQTT on pi and gateway
« on: July 04, 2017, 02:00:15 pm »
There were a couple of users that were discussing using Pi's as middle men - not sure the status of this.

Anyone out there that has done this that can help Bernstein?

As mcJohn mentioned, you can also forward the information to a service like CloudMQTT as an option. They do have a free tier and there are other ones out there as well. To help, you can check out this video that walks-through setting up CloudMQTT as a service. On this video we subscribe to the topic on an Android phone to view the data so not quite what you are looking to do but hopefully it helps a bit (CloudMQTT stuff starts around the 0:50 mark)

mc-Studio / Re: mcStudio Connection Error
« on: June 27, 2017, 09:29:00 am »

This is a rare error and it can happen if the ports that mcStudio uses to communicate are not opened.

mcStudio requires ports 25452 for both UDP and TCP to work properly. This is how mcStudio talks to an mcGateway and the virtual gateway. These ports should be opened during installation of mcStudio however, depending on your network/security setup, these ports may not be opened or are closed after installation.
These ports do need to be opened to work with the application

mc-Gateway / Re: Unable to connect to Losant via gateway
« on: June 27, 2017, 09:26:51 am »
hmm, it is pretty straighforward. I find that the usual issue is information inserted into the wrong field and/or case sensitive mistakes.

Check out this video where we go through the whole process of setting up MQTT and sending information to an android client:

mc-Gateway / Re: Updated gateway now connection problems
« on: June 27, 2017, 09:09:34 am »
After entering the SSID and password, make sure you power cycle the gateway so that those changes take affect.

Can you try this and let us know?

mc-Gateway / Re: Cannot see the gateway in mcStudio
« on: June 26, 2017, 02:48:57 pm »
Hey Veleek,
Ok, thanks for the details.

I am sending you a note directly to get you details as we'll need to see your existing gateway back at our office to assess what the issue could be. Keep an eye on your email please

mc-Gateway / Re: Cannot see the gateway in mcStudio
« on: June 26, 2017, 10:54:09 am »
Hi Veleek,

Can you use the mcDongle to update your other devices? Just want to confirm that the dongle is still working properly.

Has anything changed on your network since you were able to work with the platform? Any security changes, new router, etc?

The PC and the gateway need to be on the same subnet to communicate - can you confirm this?

mc-Gateway / Re: Updated gateway now connection problems
« on: June 26, 2017, 10:51:12 am »
Have you been connecting to WIFI using WPS? If so, please try that again.

You can also enter your SSID and password into the gateway configuration when connected via Ethernet. This way, your gateway will always connect to your WIFI network.

This YouTube video should help you out too

let us know if that helps

mc-Gateway / Re: Unable to connect to Losant via gateway
« on: June 26, 2017, 10:48:55 am »
Hi Bailejor,

Can you confirm that you have entered the correct information into the gateway?
Everything in Losant is case-sensitive so you need to ensure that you have entered the correct information into the gateway. This involves ensuring that the secret keys and access keys are entered correctly and you also need to enter the correct device ID.

I would suggest going through the getting started guide again and you can also check out this YouTube video that may help you out:

Let us know if that helps

mc-Demo205 / Re: Getting Started
« on: June 26, 2017, 10:42:15 am »
Hi ryant,

we replied to your other post so that we can help out:

mc-Demo205 / Re: Cant connect to mcDemo using mcStudio
« on: June 26, 2017, 09:48:15 am »
Hi Brad and ryant,

This is odd behavior and we need a bit more info. Could you do the following please:

1) download this tool:

2) Run it while the device is connected without mcStudio running.

3) See attached picture. Can you tell us what is listed in the 'Product Description' when you run the application please? (See highlighted text in the picture)

mc-Studio / Re: mcStudio sitting on "Debug: Running:"
« on: June 15, 2017, 02:59:11 pm »

Did you hit the 'Run' button? If so, this is the debugging feature and is not actually loading the code into Flash. Debugging works by running the code in RAM so that you can check on variables and ensure that your code is doing what you expect it to.

When you go to load code into the device, you need to 'Build' (compile) the code and then 'Load' it into the device. You can do this either using the toolbar buttons or by pressing F6 (Build) and F7 (Save and Load). You can also go to the 'Project' menu and select 'Build' and 'Load' functions.

Also, and yes this video is using an older version of mcStudio (We will be updating these videos soon!), check out this YouTube video on our channel to help you work with mcStudio:

Hope that helps!

mc-Gateway / Re: Cannot see the gateway in mcStudio
« on: June 13, 2017, 04:15:27 pm »
Hello all,
sorry that you are seeing some weird behavior. I can say that I just tested an mcGateway110 and was able to update it completely (both the application processor and the GWHost). I can also see the mcGateway within mcStudio and can connect to it without issue.
Checking with our team, here are some suggestions to see if we can get things back up and running for you:

@Veleek -  it seems like the USB upgrade did work (based on the lights you see)
Have you ever upgraded the gateway previous to this?
Can you try the OTA process again but this time don't enter the ID of the device, leave it blank and see if the OTA picks up the gateway

Can you confirm that you were able to update the gateway using mcOTA to the newest version?
Can you try connecting the gateway to WPS again and see if it connects to your network? If so, you might want to consider entering the SSID and password within the gateway config so that the gateway has that information going forward

mc-Plug / Re: mcPlug Button
« on: June 13, 2017, 03:53:31 pm »
Hi Veleek,

The button is there for you to program it to whatever you wish to use it for. You could program it to provide power, turn off power, etc

For some example code, check out the plug posts within the forum and you can also check out an example project on our hub

mc-Demo205 / Re: Unable to Connect to the mc-Demo205
« on: June 07, 2017, 09:22:16 am »
Hey Keith,
This is odd as I have been working with an mcDemo205 with the latest version of everything and have not had the same issues.

Are you connecting via USB to program or doing this wirelessly through the gateway?

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