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Messages - mc-Abe

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1
The configuration details are retrieved one at a time from the gateway and when no response is received for an item, the textbox corresponding to that item is greyed out. This was implemented to allow variability in number of configuration items as we added more in later versions. The greyed out boxes you have are rather odd though. Have you tried this a few times? It is possible that sometimes the messages do not get all the way back.

2
mc-Demo205 / Re: MC205 datetime.now() resets at boot time
« on: November 23, 2017, 10:13:03 am »
Unfortunately there is no way to persist time on the mcDemo205 across a reset at the moment. We are working on improving this but the problem is trickier than it might appear on the surface.

As for your questions:
1. There is no such thing as a sigfox timestamp. All timing information is handled by the base station.
2. There are no plans at the moment to support sigfox downlink on the mcDemo205. The device is only certified for uplink by sigfox.

Another update coming soon is the ability to set the device time which on an mcDemo205 can be retrieved from the on-board GPS if a fix can be acquired.

3
Could you try it with Ethernet and see if the same behavior happens?

4
I am sorry you are experiencing problem with the gateway, the latest gateway version addressed an issue  regarding some MQTT interactions. There is no reason why it would have any persistence after you downgraded to an earlier version.

Could you answer the following questions for me to help me pinpoint the problem.

1. Are you using WiFi or Ethernet?
2. When the gateway is unresponsive, do you see the one LED on the gateway continue to blink regularly?

5
mc-Gateway / Re: McGateway check
« on: November 03, 2017, 10:06:24 am »
If the connection light is on, it means your gateway has gotten an IP address and is connected to the network.

I don't believe there is mechanism to check IFTTT messages as they are just HTTP requests made to an IFTTT endpoint.

As for MQTT, you could run your mosquitto server in a verbose mode and see if the gateway establishes a connection with it or not. You should see the gateway connect as a client as long as it can find the broker successfully. Another things to try would be to use a MQTT client such as MQTT.fx to make sure your broker is indeed healthy.

6
MQTT / Re: Trouble sending/receiving data to CloudMQTT
« on: October 04, 2017, 11:48:20 am »
The fact that you don't see the mcGateway110 connecting to your broker in the logs makes me think that it cannot resolve the MQTT broker hostname to an IP address. Due to some hardware limitation, the mcGateway110 uses the default gateway as the DNS server which might not always be the case. Can you verify that your default gateway is indeed your DNS server and if not please enter the IP address of the DNS server in the gateway configuration.

Alternatively you could just enter the IP address of your broker for a quick and dirty test. Note that this is not recommended as the IP address might change without your knowledge.

And as always make sure you have all the latest versions released as we will be fixing problems as we find them.

Hopefully this helps with your problem.

7
When mcStudio crashes, it should pop up a dialog with an exception. Would you be able to send us the text for this exception? It will give us an idea of what is going on on your system.

Due to the resource limitation on the gateway the connection mechanism from mcStudio is not 100% reliable. This would explain your 1/50 times connection, although this seems very unreasonable, I would not expect that much degradation. The system would suffer under high network loads. Is there anything out of the ordinary on your network? Any high bandwidth streaming or broadcasting?

IFTTT is still supported and was not deprecated in v0.9 so I am not sure what is going on here.

8
mc-Demo205 / Re: Getting Started
« on: June 23, 2017, 10:03:46 am »
Can you plug in your mcDemo205 with the USB cable but leave off the blue jumper, hit connect gateway while having selected the Testboard Gateway and then plug in the blue jumper to power your mcDemo205?

You should then see it show up in the bottom half of the devices menu after about 5 seconds.

This procedure is also explained in the mcDemo205 User Guide if you have not seen it. https://www.mcthings.com/wp-content/uploads/files/mcDemo205/mcDemo205-User-Guide.pdf

9
mc-Studio / Re: mc-Studio not connecting to my devices
« on: March 17, 2017, 02:07:56 pm »
Based on the Beacon Data I see in your device manager, your two modules are running very old mcOs versions. Please update your modules using mcOTA and see if that fixes your problem.

10
mc-Demo205 / Re: Get GPS data into 12 bytes
« on: March 17, 2017, 02:01:39 pm »
You can just use the AddFloat method to add data to a byte payload. You can specify big or little endian in the AddFloat function. The extract methods are meant for pulling data out of a buffer.

11
mc-Studio / Re: mc-Studio not connecting to my devices
« on: February 24, 2017, 04:42:45 am »
Could you provide a bit more information on the scenario that caused the problem for you? Can you reproduce this problem? If so, step by step instructions for us to reproduce your problem would be great.

12
mc-Gateway / Re: Hung Gateway.
« on: February 22, 2017, 05:59:27 pm »
I believe I have found the source of this problem. This will be fixed in the next release of the gateway application processor.

13
mc-Gateway / Re: Hung Gateway.
« on: February 22, 2017, 04:43:40 pm »
Could you let me know if you are using the wifi or ethernet interface when you see these problems?

14
The 20s delay also applies on power up to ensure that a device reset does not cause FCC violation. If the message is queued successfully, it will be sent after the 20s window has passed. If you wait long enough do you see the message?

15
mc-Demo205 / Re: list.max works and list.min doesn't work???
« on: February 15, 2017, 10:53:27 am »
You are correct. I have identified the problem with the List.Min() function when list is a ListOfInteger or ListOfByte. Could you use ListOfShort for now if your data can fit in a short? This will be fixed in the next release of the firmware.

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