mc-Dongle > mc-Dongle

No mc-dongle bootloader found

(1/2) > >>

Truger44:
Hi I having a problem getting my mc Dongle  to function at all I followed the steps in the PDF provided and can't seem to get the over the air updater to say ready. I have tried this on both my desktop and laptop both are running windows 7 64 bit and I have tried a couple different USB cables just to be sure with no luck.

I read this post and it appears I might have a dud
http://mcthings.createaforum.com/mc-dongle/re-post-'no-mc-dongle-bootloader-found'/

I have provided a screenshot in case maybe somebody can see something im doing wrong?

mc-T2:
Hey Truger44 - thanks for bringing this to our attention. We are working on a potential fix here but we'll need some help from you. We are wondering if your USB port is being commandeered by another application. I have sent you an email to your user sign-in as i have a couple steps that i will ask if you can complete on your computer to help us out. If you don't see that email for some reason, please send me a private message on the forum.
thanks for your patience!

Truger44:
I managed to get the mcOTA program to recognise the dongle. I have a dual boot setup on my computer with win 7 and win 10 on the same computer

Upon installing the mcOTA on windows 10 it installed the dongle in literally under 10 seconds :)

So problem is with defiantly something to do with win 7 or an application that is controlling / commanding it

Right now im happy it finally works and will just use win 10 I guess this might be the push I need to finally transition to win 10

plains203:
I am having the same issue but have tried on 2 different pc's with no resolution. I have emailed support a few days ago without response. Any help would be appreciated.

mc-T2:
@plains203 - We haven't seen a support email from you yet - can you resend please? send to kssupport@mcthings.com so we can help you out

Navigation

[0] Message Index

[#] Next page