Author Topic: Cannot see the gateway in mcStudio  (Read 204 times)

Veleek

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Re: Cannot see the gateway in mcStudio
« Reply #15 on: June 26, 2017, 12:13:49 pm »
Yes I already confirmed in my previous post that I can still use the mcDongle to connect to and flash my other mcModule 110 and mcPlugs.

No nothing has changed in the network since it worked.  As indicated I was able to connect to device until I flashed a new build. 

Yes, they are in the same subnet.  I have tried wired and wireless and I can see the device getting an IP address.  It just never sends out its broadcast notification. 

mc-T2

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Re: Cannot see the gateway in mcStudio
« Reply #16 on: June 26, 2017, 02:48:57 pm »
Hey Veleek,
Ok, thanks for the details.

I am sending you a note directly to get you details as we'll need to see your existing gateway back at our office to assess what the issue could be. Keep an eye on your email please
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