Author Topic: Connection gets lost with gateway  (Read 268 times)

peterdb

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Connection gets lost with gateway
« on: June 24, 2016, 05:57:07 pm »
Hi guys,

I am able to connect with my gateway and module in McStudio, but always lose my connection with the gateway after a short time (sometimes even after a few seconds).  This makes it almost impossible for me to upload any code to my module.

I'm using WiFi, but the network seems to work fine: when I ping the gateway via its IP address, no problems seem to occur.  However, in the "Device Maintenance and Connection" screen of the McStudio, I can only establish a uninterrupted connection of a few seconds...

The problem occured when I was testing under the firmware updates of June 18th, but remains after I updated the firmware of the gateway to the version of June 23th.

Any ideas on why this is happening?
« Last Edit: June 24, 2016, 06:42:20 pm by peterdb »

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mc-Abe

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Re: Connection gets lost with gateway
« Reply #1 on: June 24, 2016, 06:56:20 pm »
When you say you lose your connection. Does the gateway or device disappear from the list? What happens when you lose your connection. Any specific message or dialog?

peterdb

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Re: Connection gets lost with gateway
« Reply #2 on: June 25, 2016, 05:42:07 pm »
Typically, the device (gateway) will remain visible within the list.  However, the box "IsConnected" goes from checked to unchecked (and therefore also the connection with the associated McModule is lost).  I have the impression that it mostly occurs when I try to run a test or load a builded application onto a module.  No specific message or dialog appears, except when I was in the process of loading an application onto a module, then it states that it could not load the code onto the module.

Arham.Mansoor

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Re: Connection gets lost with gateway
« Reply #3 on: October 24, 2016, 02:14:24 pm »
Hello,

Im running into same problem. The gateway disconnects after few seconds & due to that I am not able to work on modules or transfer data to modules. Like peter says I get the same box stating that code cannot me loaded to the module. Any updates on what could be causing this issue. Everything is updated from modules to gateway to recent versions provides on the MC Things website. It just wont stay connected for more than few seconds even though I can see it in the list and can connect again.

Thanks for help in advance.

mc-John

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Re: Connection gets lost with gateway
« Reply #4 on: October 24, 2016, 06:12:29 pm »
Could you guys give us the version numbers of the gateway (both versions) and mcStudio. (About screen) Then we can try to reproduce the problem