Author Topic: Hung Gateway.  (Read 179 times)

Bartw

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Hung Gateway.
« on: February 20, 2017, 02:46:55 pm »
Hello.

This morning our data wasn't coming through and required a power cycle of the gateway to restore connectivity.

Our current project is for remote monitoring on a 4G modem so this type of hang up is not ideal.

Looking on the losant server side i see the following errors.

I am not sure if its the gateway or Losant that caused the problem.

Gateway firmware is
mcGateway110-hp-v0.8-421.bin
mcGw110.bin

Anyone have any ideas?

Regards
Bart

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mc-Abe

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Re: Hung Gateway.
« Reply #1 on: February 22, 2017, 04:43:40 pm »
Could you let me know if you are using the wifi or ethernet interface when you see these problems?

mc-Abe

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Re: Hung Gateway.
« Reply #2 on: February 22, 2017, 05:59:27 pm »
I believe I have found the source of this problem. This will be fixed in the next release of the gateway application processor.

Bartw

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Re: Hung Gateway.
« Reply #3 on: February 22, 2017, 07:15:19 pm »
Hi Abe,
This was on Ethernet.
Glad you have found the issue.
Regards
Bart