mc-Gateway > mc-Gateway

MODEL:MCGATE will not connect vie ethernet

(1/1)

SteveHa:
Hi,

Hope someone can assist me, I have had MCSENS x 5 and an MCGATE x 1 monitoring temperatures in my factory since start of 2019. In June 2020 I noticed I could no longer see the 5 x MCSENS reporting data back.
I went to phhysically inspect and found the MCGATE`s connection light was flashing and should be solid.

I removed MCGATE & MCSENS from locations and deregistered and re-registered all devices. When the MCGATE was powered up and plugged in to ethernet port it continues to have a flashing connection light. I no longer know what course of action to take, and I hope someone can help as it is summer here in Australia and it is crucial I monitor temps in my factory for heat stress, without this system I am non-compliant to Australian work laws, PLEASE HELP!!

Navigation

[0] Message Index