Author Topic: MODEL:MCGATE will not connect vie ethernet  (Read 33 times)

SteveHa

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MODEL:MCGATE will not connect vie ethernet
« on: December 07, 2020, 09:59:34 pm »
Hi,

Hope someone can assist me, I have had MCSENS x 5 and an MCGATE x 1 monitoring temperatures in my factory since start of 2019. In June 2020 I noticed I could no longer see the 5 x MCSENS reporting data back.
I went to phhysically inspect and found the MCGATE`s connection light was flashing and should be solid.

I removed MCGATE & MCSENS from locations and deregistered and re-registered all devices. When the MCGATE was powered up and plugged in to ethernet port it continues to have a flashing connection light. I no longer know what course of action to take, and I hope someone can help as it is summer here in Australia and it is crucial I monitor temps in my factory for heat stress, without this system I am non-compliant to Australian work laws, PLEASE HELP!!

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