Author Topic: Unable to connect to Losant via gateway  (Read 89 times)

mc-T2

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Re: Unable to connect to Losant via gateway
« on: June 26, 2017, 10:48:55 am »
Hi Bailejor,

Can you confirm that you have entered the correct information into the gateway?
Everything in Losant is case-sensitive so you need to ensure that you have entered the correct information into the gateway. This involves ensuring that the secret keys and access keys are entered correctly and you also need to enter the correct device ID.

I would suggest going through the getting started guide again and you can also check out this YouTube video that may help you out:

https://youtu.be/PVyjyIwcuUc

Let us know if that helps
Thanks
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