Author Topic: unable to update firmware  (Read 436 times)

belac

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unable to update firmware
« on: September 12, 2016, 12:15:23 am »
I was able to update the application processor (.6-362) via usb successfully afaik.

trying to update host processor to .7-410. Got error, flash failed step 3
reboot gateway, restarted ota, tried again got error: "binary file is incompatible with the device".
deleted bin and redownloaded it, reflash, same error
tried to flash to version i had on before the failed flash (.7-404), get error: binary file is unknown, Do you want to proceed.
hit yes, get error:
Update failed: ANTLibrary Exception: ANTFS - upload request failed: Library in wrong state.

any ideas?


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belac

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Re: unable to update firmware
« Reply #1 on: September 12, 2016, 12:17:46 am »
in the device info window says:

vm firmware version: NA
bootloader version: 001v1.xxxx
free upload space: 190464
device type: 0

mc-Gyver

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Re: unable to update firmware
« Reply #2 on: September 12, 2016, 09:38:28 am »
Try re-updating the gateway host with 0.7-410 again. Just ignore "binary file is incompatible with the device" hit OK to proceed. (This error appears because the bootloader is an intermediate state where it was interrupted in the middle of the update).

Make sure the gateway is in good range with the mc-Dongle.

belac

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Re: unable to update firmware
« Reply #3 on: September 12, 2016, 09:01:50 pm »
after clicking ok to the error it just says "update failed: incompatible binary" along bottom of the ota window.

belac

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Re: unable to update firmware
« Reply #4 on: September 15, 2016, 11:13:50 pm »
after a series of unplugging/resetting/rebooting i was able to re-flash .7-404 but i am now unable to connect to it with ota to try updating to .410 again. it does show up in mcstudio again, shows the app .6-362 version so that install did complete and host .7-404 ver.

suggestions

belac

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Re: unable to update firmware
« Reply #5 on: September 16, 2016, 07:45:47 pm »
looking in mcstudio the gateway has an ip and i can ping it but it doesnt show up on the arp table.

edit: false alarm, its there, i was looking for the wrong mac
« Last Edit: September 16, 2016, 07:48:01 pm by belac »