Author Topic: Unable to connect to Gateway from MC Studio  (Read 320 times)

mc-T2

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Re: Unable to connect to Gateway from MC Studio
« on: March 29, 2017, 03:28:10 pm »
Hi kentb!

To help, can you please provide a screen shot of your device menu where you can see your gateway please? I want to verify the firmware versions and check out the IP address

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Logging, but when I click the checkbox for 'Connect device' it becomes unchecked when I close the window. 
This is known problem and will be fixed in the next version of mcStudio

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Just another thing I'm wondering - is there anything I need to do to confirm that a module has been connected to a gateway?  Is it enough to simple power on the module next to the gateway or is there more to be done? 

When you are connected to the gateway, the modules will start to show up as in the device menu as the gateway receives beacons from the modules. When you see the module you wish to connect to, you will then click 'Connect Device' and will need to wait up to 60 seconds to connect to the module (this is a default setting - the connection beacon happens every 60 seconds). Once we get the connection issue above resolved, you should be able to see your available modules and then connect to start programming them

« Last Edit: March 29, 2017, 03:30:28 pm by mc-T2 »
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